Digital Transformation and the Generational Divide A Study on Differences in Technology Usage Patterns Across Generations Field: Digital Culture & Sociology

Abstract

Today, the world is witnessing a radical transformation toward digitalization, as digital processes accelerate across all facets of human life—from education, healthcare, and commerce to work and social communication. Digital transformation is defined as a comprehensive process aimed at reshaping institutional and individual practices through the adoption and integrated application of modern digital technologies (Elia et al., 2024; Vial, 2019).

 This transformation is not limited to mere adoption of technological tools, but extends to rethinking organizational, cultural, and social patterns to align with the requirements of the digital age (Paul et al., 2024). In the same context, the phenomenon of the "digital generational divide" has emerged as a major challenge in contemporary societies. It refers to the clear disparity in capabilities, skills, and technology usage patterns across different generations.

This gap is not confined to differences in technical competence alone, but extends to include motivations, values, and perceptions regarding the role of technology in daily life (Castells, 2010; Prensky, 2001). Understanding the nature of these generational differences is of paramount importance for designing effective digital adaptation strategies and ensuring technological inclusion within society.

The importance of this topic stems from its connection to the core of contemporary social transformations, where technology is no longer merely a tool, but an integral part of the social and cultural structure. Furthermore, the growing reliance on e-learning, remote work, and digital services—especially in the aftermath of the COVID-19 pandemic—has made understanding generational technology usage patterns an urgent necessity for educational institutions, corporations, and governments alike.