Administrative Digitization and Organizational Trust in the Context of Cybersecurity: A Field Study at the Youth Institutions Office in Souk Ahras Province

Abstract

This study explores the relationship between administrative digitization and organizational trust within the cybersecurity framework among employees at the Youth Institutions Office in Souk Ahras Province. Adopting a descriptive-analytical approach with a purposive sample of 30 employees (executives and control assistants), the research utilized a structured questionnaire as the primary data collection tool, complemented by direct observation, with data analyzed via SPSS. It focused on four key dimensions: securing data and information infrastructure, protecting information and communication networks, information network protection, and electronic transaction encryption. Findings revealed no statistically significant relationship between infrastructure security, general network protection, and organizational trust. Conversely, information network protection and electronic transaction encryption demonstrated strong, positive, statistically significant correlations with trust. These results highlight the critical role of visible technical measures in enhancing employee confidence and underscore the necessity of effective cybersecurity policies and communication strategies to cultivate sustainable trust—aligning with contemporary global trends.[1][2]